FREQUENTLY ASKED QUESTIONS
Where is the store based?
The store is based in Augusta, Georgia
How do you contact Model B-havior?
If you have any questions or concerns, feel free to contact Model B-havior at info@modelb-havior.com or use the contact us button.
How long does it take to ship my order?
The shipping time for Model B-havior takes 2-5 business days and 7-10 business days for Pre-Order Items from the time the payment is received and processed. -Holidays are not included in these shipping dates.
What is your refund policy?
Model B-havior offers a refund in the form of a store credit. Customer will receive a full refund via a store credit once item is returned within 15 days. Customer will cover the return shipping cost. Item is to be unworn, unwashed, and returned with the tags attached.
Please contact Model B-havior after receiving a damaged item at info@modelb-havior.com
Does Model B-havior accept orders from outside the US?
Yes, Model B-havior accepts orders outside the US.
What payment methods does Model B-havior accept?
Model B-havior accepts PayPal and credit cards without the use of PayPal if that option is not available for you.
How do I know what size to order?
* Most boutique items are true to size. For instances where the pieces may run small or run large, please contact us to exchange for a better fit or a refund via store credit.
